One of the challenges faced by the Brunei Government is the absence of a single system that connects all the ministries, in order to promote inter-agency collaboration and communication. Ishajaya Technology Sdn Bhd, in collaboration with Microsoft Brunei, was engaged to by the E-Government National Centre (EGNC) of the Prime Minister’s Office to implement, migrate and roll out the consolidated email and live online communications systems to all 50,000 government employees. The goal of this email consolidation project is to eventually consolidate and standardize the government-wide email accounts, while maintaining a common level of security.

Most of the Brunei Government’s email accounts are in various versions of Microsoft Exchange and Lotus Notes. The Email Consolidation project saw the migration of the email platform to Microsoft Exchange 2003 to 2010 in a record 6 months.